BIOSECURITY PROTOCOL SUMMARY
Our team has been hard at work to ensure that necessary measures are in place to ensure both guests and our team members remain safe and healthy.
Tranquilo Bay Eco Adventure Lodge is taking precautions to minimize exposure by enacting protocols based on recommendations, guidelines, and requirements issued by numerous North American health organizations, international organizations, and the Panamanian public health agency.
MASKS
All guests are required to wear a mask that fully covers the mouth and nose during the following times:
If requested by a Tranquilo Bay representative or another participant in situations where appropriate distancing cannot be maintained
GENERAL PRECAUTIONS AND REMINDERS
All public spaces, dining areas, bathrooms, etc. will be sanitized 3x/day
Hand sanitizer will be readily available throughout the lodge
Be sure to cough or sneeze into your elbow and away from others
Frequently and thoroughly wash your hands either with soap and hot running water for at least 20 seconds or with alcohol-based hand sanitizers
ARRIVAL
All guests will be greeted by a Tranquilo Bay representative
- at the airport for those flying into Bocas del Toro
- at the pick-up point for those arriving by land into Bocas del Toro
TRANSPORTATION
We request that guests wear a mask when in a road vehicle
All Tranquilo Bay boats will be sanitized before and after each use. We will arrange for our drivers to do the same in their vehicles.
Hand sanitizer will be made available in each vehicle
Vehicles will be restricted to carrying less than full capacity
If a guest is not comfortable riding with other passengers, we will arrange for another car service they can utilize at their expense
DINING
All diners are encouraged to use hand sanitizer before entering the dining room.
PROGRAMMING ACTIVITIES & EXCURSIONS
Guides will be responsible for taking care of all Tranquilo Bay equipment at the end of a session. Equipment will be sanitized before and after use.
COVID ACKNOWLEDGEMENT & SYMPTOMS
By entering Tranquilo Bay, guests acknowledge and understand ongoing health-and-safety requirements and agree to forego involvement if they have any COVID symptoms, including a fever, dry cough, or other related symptoms.
Should a guest become ill during a stay for any reason, we will help them to receive appropriate medical attention, and they will (unfortunately) be required to remain quarantined for the remainder of their stay.
If a guest develops COVID symptoms, we are required by Panamanian law to inform the Panamanian public health agency.
For more information see the Panamanian government travel guidelines page.
Field Notes
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REGENERATIVE PLEDGE
We are a financially viable business and also environmental stewards, who recognize that universal human equality is vital to ecological conservation. All are welcome in our space and we treat everyone as equals. We champion and participate in a fair and equitable economy. We are meaningfully involved in our local community and respectful of our neighbors. We document our journey and share what we learn, promoting regeneration to everyone we touch, including our clients and shareholders, for whom we do not compromise our values. We replenish and repair, creating abundance where there was scarcity. Our goals and standards constantly evolve because we listen to the world around us. We plan for the next generation. We are never finished.
- as a member of REGENERATIVE Resorts / REGENERATIVE Travel